Privacy Policy

Last Updated: 29th October 2025

Josien Mercantile Limited, we, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you use our website, services, or interact with us.

By accessing or using our services, you agree to the practices described in this policy.

Scope Statement:
This policy applies to all digital and offline data processing activities carried out by Josien Mercantile Limited in Nigeria.

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, postal address.
  • Financial or transaction information (if applicable)
  • Usage Information: IP address, browser type, pages visited, and time spent on our website.
  • Communications: Messages you send us, including inquiries or feedback.

We collect this information directly from you or automatically through our website or services.

  1. How We Use Your Information

We use your information for purposes including:

2.1 Providing and improving our services.
2.2 Responding to inquiries and providing customer support.
2.3 Sending promotional materials or newsletters (with your consent).
2.4 Ensuring website security and preventing fraud.
2.5 Complying with legal obligations.

  1. Legal Basis for Processing

In compliance with the Nigeria Data Protection Act (NDPA) 2023 and the Nigerian Data Protection Regulation (NDPR), where applicable

3.1 Your consent.
3.2 Performance of a contract.
3.3 Compliance with legal obligations.
3.4 Our legitimate interests, such as improving services and security.

  1. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

4.1 Service Providers: Third-party vendors who perform services on our behalf.
4.2 Legal Authorities: If required by law or to protect our rights.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets.

4.4. Where your data is transferred outside Nigeria, we ensure such transfers comply with the NDPA, including safeguards like adequacy decisions or relevant contractual protections.

All third parties are required to handle your data securely and in compliance with applicable privacy laws.

  1. Data Security

5.1 We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

5.2 However, no system is completely secure, and we cannot guarantee absolute security.

  1. Your Rights

Under the NDPR, you have rights including:

6.1 Access: Request a copy of the personal data we hold about you.
6.2 Correction: Request correction of inaccurate or incomplete data.
6.3 Deletion: Request deletion of your personal data, where applicable.
6.4 Withdrawal of Consent: Withdraw your consent at any time.
6.5 Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, contact us at info@josienworld.com +234 9062927099

  1. Data Retention

7.1 We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. We will securely delete personal data once retention obligations expire.

  1. Cookies and Tracking

8.1 Our website may use cookies or similar technologies to enhance your experience.
8.2 You can manage cookie preferences through your browser settings.

Where required by law, we will request your consent before deploying non-essential cookies.

  1. Children’s Privacy

We do not knowingly collect personal data from individuals under 18. Where required, parental consent will be obtained before processing such data.

  1. Changes to this Privacy Policy

10.1 We may update this Privacy Policy from time to time.
10.2 Any changes will be posted on this page with an updated “Last Updated” date.

  1. Contact Us

11.1 If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Josien Mercantile Limited

Email: info@josienworld.com
Phone: +234 9062927099
Address: 36 Irede Road,

Off Badagry Expressway,
Abule-Oshun, Lagos, Nigeria.